Order Information – The Music Shop

Pricing & Currency
All prices are listed in Australian dollars (AUD).

Shipping & Delivery

  • Free Shipping is available to Australian addresses only.

  • Orders are dispatched from our Loxton, South Australia warehouse.

  • Most items are sent within 1 business day via Australia Post.

  • Local Pickup is available – select ‘Store Pickup’ at checkout, and we’ll contact you to arrange a collection time.

Product Inspection
Product inspection is available by appointment at our Loxton warehouse.

Privacy & Security
We take online security seriously. Your information is safe with us and will never be shared with third parties.

Warranty & Returns

  • All products are sourced through authorised distributors and include full manufacturer warranties.

  • If your order arrives faulty or damaged, please contact us within 7 days of delivery. We’ll arrange a repair, replacement, or refund.

  • We also accept returns up to 30 days after the date of sale, provided the item is unused, in its original packaging, and in resalable condition. Please contact us before returning any item so we can provide instructions and confirm eligibility.